Gaming should be entertainment — not a burden. tl999 always wants you to play with enjoyment, but within your own limits. We believe that with the right information and protective tools, every player can make the best decisions for themselves.
All members are subject to age and identity verification.
Set your own deposit and betting limits.
Take a break or temporarily suspend your account at any time.
Our trained team is always ready to help.
tl999 puts responsible gaming at the top of its priorities. We want every member to have a safe, healthy, and enjoyable gaming experience.
Online gaming and betting are a legitimate form of entertainment — but like any entertainment, they should be enjoyed in moderation. Responsible gaming means staying within your financial and time limits, treating it as fun, and never losing sight of your real-life responsibilities.
Tl999 believes gaming is truly enjoyable only when it has no negative impact on your daily life, family, or financial wellbeing. That's why we've built responsible gaming tools and policies into our platform from the very start.
Problem gambling can develop gradually — often without you even realizing it. Taking the right steps at the right time makes all the difference. tl999 is committed to giving you the tools and support you need.
Remember: gaming is entertainment, not a source of income. Chasing losses by placing bigger bets is one of the most common signs of problem gambling.
There are specific warning signs of problem gambling. If any of the following apply to you or someone you know, it is time to seek help.
If you notice even one of these signs in yourself, don't wait — reach out to our support team. Asking for help is a sign of strength, not weakness.
On the tl999 platform, you can manage your gaming habits directly and on your own terms. All our tools are completely confidential and take effect immediately.
| Tool Name | How to | Active Period | Status |
|---|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly deposit cap | Immediate | Active |
| Loss limit | Automatic stop when losses exceed a set amount | Immediate | Active |
| Session time limit | Set how many hours you want to play each day | Immediate | Active |
| Cooling Off | Take a 1–6 week break | Immediate | Active |
| Self-exclusion | Keep your account closed for 6 months to 5 years | Within 24 hours | On Request |
| Reality check | Regular reminders on time spent and money wagered | Immediate | Active |
To access these tools, go to your account settings or let us know directly via our support chat.
Ask yourself the following questions honestly. If you answer "yes" to three or more, consider seeking help.
Does your family know how much time and money you spend on gaming?
After a loss, do you feel like "just one more game" would have won it back — and find yourself unable to stop?
Has gaming ever caused you difficulty paying bills or covering everyday expenses?
Do you feel irritable, anxious, or low when you can't game?
Does gaming feel more important than work, family, or social activities?
Have you tried to stop gaming but kept coming back?
This self-assessment is not a substitute for professional medical advice or treatment. If you have concerns, please speak with a specialist.
Setting limits on tl999 is simple. Just follow the steps below:
Log in to your tl999 account and click the profile icon in the top right corner.
Go to the settings menu and select the "Responsible Gaming" option.
Choose what you need — deposit limit, session time, loss limit, or Cooling Off.
Set realistic limits based on your budget and habits.
Confirm your limit — it takes effect immediately. A cooling-off period of 24–72 hours applies if you wish to increase your limit.
Reducing a limit takes effect immediately, but increasing a limit has a mandatory delay — this is in place to protect you.
Tl999 is strictly prohibited for anyone under 18. We verify age at every registration, and any account found to belong to a minor is closed immediately.
Our advice for parents:
If you suspect a minor is using tl999, please notify our support team immediately. We will act without delay.
You are not alone. tl999's support team and various organizations are ready to help you.
The Six Core Pillars of tl999's Responsible Gaming Framework
Decide the maximum amount in BDT you want to deposit daily, weekly, or monthly. Once set, the system automatically enforces the limit.
Tracks how long you've been playing. You'll receive an automatic break notification after your set time — helping you stay aware.
If your losses exceed a preset amount, the system automatically ends your session. Stay protected from impulsive decisions that can lead to further losses.
Take a break of 1 to 6 weeks. You will not be able to log in to your account during this time — a chance to clear your head.
You can fully exclude yourself for 6 months to 5 years. Your account cannot be reactivated during this period.
Our trained support agents will listen to you in complete confidence and guide you in the right direction.
Stick to these simple rules and gaming will always stay enjoyable
Before you start, decide how much BDT you're willing to spend today. Stick to that limit — whether you're winning or losing.
Spending hours on end gaming is not healthy. Set a daily time limit and stick to it.
Gaming is not a source of income. A win is a bonus; a loss still gave you entertainment.
Chasing losses by betting more is the biggest mistake you can make. The smart move is to stop when you're down.
Never game with borrowed money or by dipping into your savings. Only use funds you can afford to lose without it affecting your life.
Talk openly with your family about your gaming habits. Honesty strengthens relationships.
Questions our members ask most