We believe your personal information belongs entirely to you. tl999 stores your data to the highest security standards. On this page, you can find out exactly what information is collected, why, and how it is kept safe.
This Privacy Policy applies to all services offered on the tl999 platform. By visiting our website or using your account, you are considered to have accepted this policy.
Tl999 is one of Bangladesh's most trusted online gaming platforms. We understand how sensitive and valuable your personal information is, which is why every system we have built — from the ground up — puts your privacy first.
In this Privacy Policy, we explain clearly what information we collect, why we collect it, how we store it, and when or with whom it may be shared. Our goal is to ensure you can use tl999 with full transparency.
This policy is drafted in accordance with international data protection standards (GDPR). We review and update it regularly, and the date of the most recent revision is always shown at the top of the page.
Tl999 never sells, rents, or shares your information with third parties without your permission — that is our core commitment.
Tl999 only collects the information necessary to run our services properly. We never ask for data that is excessive or unnecessary.
Information provided directly (what you give us):
Automatically collected information:
| Data Type | Reason for Collection | Mandatory? |
|---|---|---|
| Name and date of birth | Age and Identity Verification | Yes |
| Mobile Number | Account Communication & Security | Yes |
| NID / Passport | KYC Verification | For withdrawals |
| Payment Information | Transaction Processing | Yes |
| IP Address | Fraud Prevention | Automatic |
| Gaming History | Service Improvement & Reporting | Automatic |
Tl999 uses your information only for the specific purposes outlined below. We never use your data for anything beyond those purposes.
You can opt out of promotional emails or messages at any time. Just let our support team know and we will stop them immediately.
Tl999 never sells your personal information. However, certain data may be shared in the following limited circumstances:
Outside of the circumstances listed above, no information will be shared without your explicit written consent.
Tl999 uses cookies and similar technologies to enhance your browsing experience. Cookies are small data files stored in your browser.
You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect certain features of the site.
We do not share your cookie data with any third-party advertising networks.
Tl999 does not retain your information longer than necessary. Different types of data have their own defined retention periods:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal Obligations |
| Transaction Records | 7 Years | Financial Regulatory Requirements |
| KYC Documents | 5 Years | Anti-Money Laundering Law |
| Gaming History | 3 Years | Responsible Gaming Monitoring |
| Support Chat Logs | 2 Years | Quality of Service Assurance |
| Marketing Preferences | Until consent is withdrawn | As per your instructions |
Once the retention period expires, your data is securely deleted or anonymized so that you can no longer be identified.
Tl999 fully respects your data rights. You have the following rights:
To exercise any of these rights, please contact our support team. We are obligated to respond within 30 business days.
Tl999 is strictly prohibited for anyone under the age of 18. We never knowingly collect information from minors. If we become aware that a minor has created an account, that account will be immediately closed and all associated data will be deleted.
If you believe a minor is using our platform, please notify our support team immediately. We will act without delay.
Parents should install parental control software on their children's devices to prevent access to online gaming sites.
Tl999 reserves the right to update this Privacy Policy at any time. If significant changes are made, we will notify you via your registered mobile number or through a platform notification.
Continued use of the platform after any changes are made will be considered your acceptance of the updated policy. We recommend visiting this page regularly to stay informed.
If you have any questions, complaints, or requests regarding your data rights under this Privacy Policy, please don't hesitate to contact us.
Tl999's multi-layered security system keeps your privacy protected
All your personal information and transaction data is protected with AES-256-bit encryption — the same technology used by international banks.
All communication with tl999 is encrypted via SSL/TLS protocol. The green padlock icon in your browser confirms you are secure.
We only collect what is necessary. We never ask for excessive or irrelevant data — that is a core principle we stand by.
Enabling two-factor authentication (2FA) on your account makes unauthorized access virtually impossible.
Our security team monitors systems 24/7. Any suspicious activity is detected and blocked immediately.
Independent third-party experts regularly audit our security systems. Any vulnerabilities identified are addressed immediately.
Tl999 fully upholds every one of your rights
You can request to know what information we hold about you at any time.
You may request that any incorrect or outdated information be corrected.
In certain cases, you may request the permanent deletion of your data.
You can download your data in a machine-readable format.
Under certain circumstances, you may request a temporary suspension of data processing.
You may object to the use of your data for marketing or analytical purposes at any time.
Frequently asked questions about our Privacy Policy